Sarah Sen, Founder of Florescence Consulting: The Invisible Fabric of Company Culture

Sarah is the founder of Florescence Consulting, a boutique People & Culture Consultancy which partners with organisations to help individuals and cultures flourish. With a background in HR leadership and an MSC in Positive Psychology, Sarah brings a unique blend of scientific insight and real-world experience to her work in people and culture transformation. Sarah specialises in leadership and personal development coaching, working with mid-senior professionals both within organisations and independently. Her work focuses on psychological safety, strengths-based growth, and authentic, values-driven leadership. A former senior HR leader turned consultant and coach, Sarah is passionate about helping people unlock their potential and thrive, both at work and in life.

In this conversation, Sarah Sen discusses the importance of organizational culture, team dynamics, and the role of leadership in fostering a healthy work environment. She emphasizes the need for intentionality in shaping culture, the significance of psychological safety, and the impact of community on employee engagement. Through various examples and insights, Sarah highlights the challenges organizations face in maintaining a positive culture, especially during periods of growth and change. She also explores the future of work in the context of hybrid models and the influence of technology on human connection.

• Embedding new ways of working can increase engagement and productivity.
• Healthy culture is where people feel safe, valued, and aligned to a shared purpose.
• Culture drives performance and belonging in an organization.
• Intentional focus on culture prevents negative default behaviors.
• Engagement surveys reveal deeper insights into employee satisfaction.
• Regular listening and strengths-based recognition enhance team dynamics.
• Leadership vulnerability fosters psychological safety.
• Fast-growing organizations often overlook cultural infrastructure.
• Community and human connection are essential for a thriving workplace.
• Investing in culture leads to better productivity and employee retention.