FAQ

We manage the entire production—planning, venue, logistics—so you don't become an accidental event planner. Your job is to lead; ours is to handle the delightful chaos that comes with human beings.

We build bespoke retreats for any team—remote, hybrid, or in-person. The real value is in the blend: work, genuine connection, and time to breathe. We don't just put on a show; we make sure every single knot—the one you've been avoiding—gets heard and properly untangled. Explore our dedicated pages for specific retreat types, from sales kickoffs and leadership development to team building.

Every retreat we design is 100% tailor-made. We believe a successful event comes from understanding the unique DNA of your team. During our discovery process, we dive deep into your company culture—we even use a scale from "Champagne in the Golf Club" to "Burning Man" to pinpoint your ideal vibe—ensuring the final experience feels co-created and authentic to you.

A Campfire retreat isn't a generic checklist — it's a genuinely purposeful structure. Every day is built around "white space": those deliberate breaks that make room for real, unstructured conversation. You'll get focused, productive work sessions, seamlessly blended with the kind of connection that builds psychological safety (which, it turns out, is where true creativity comes from). In practice, that looks like a team getting the important things done, then actually enjoying each other's company over a proper meal — rather than awkwardly speed-networking. It looks like the relief of finally tackling the difficult, unsaid issues, followed by a shared moment of genuine, relaxed camaraderie.

Booking a venue is just one piece of a very complex puzzle. Our value is in being your end-to-end strategic partner. We handle the hundreds of details that make an event seamless: from travel logistics and supplier management to agenda design and on-site hosting. Think of us as an insurance policy for your investment, allowing you to focus on your team and goals, not on whether the Wi-Fi works or the catering arrives on time.

We work with a diverse mix of ambitious teams. Our roots are in the vibrant tech and startup world, but we've also planned impactful retreats for blue-chip corporations like Dell, Google, and BMW. Whether you're a fast-growing scale-up or an established global enterprise, we know how to create an experience that resonates with your culture.

Our purpose is to nurture the teams that shape the future. We believe today's most innovative companies thrive when their people are genuinely connected. By bringing the world of business into nature, we create powerful experiences that build collaboration, trust, and fresh ideas.

We start with an initial call to understand your team's needs, goals, and preferences. That helps us craft a tailored proposal that truly fits what you're after. Once you approve it, we handle everything — so you can just focus on enjoying the experience.

Absolutely. One of the most effective ways to optimise a budget without compromising on quality is through date flexibility. If you're open to moving your retreat to a shoulder or off-season (say, a month earlier or later than peak times), we can often find far better rates on incredible locations.

Based on our initial discovery call, we put together a visual "mood board" of potential locations that match your team's goals and vibe. Your feedback on these real examples helps us quickly fine-tune the search and zero in on the perfect place for your team to connect and thrive.

After our initial call, our team gets to work crafting a detailed, personalized proposal. We don't just email you a document; we schedule a second call, typically within 2-3 business days, to present our ideas to you and your team. This allows us to walk you through the vision and make adjustments together in real-time.

There's no 'wrong' time, frankly: people need to escape the office year-round. The truth is, while spring and autumn are the popular darlings, planning outside that window (say, a quiet moment in January) can often land you much better venues and deals. We can, and often do, manage last-minute dashes based on availability.

Our first call is a collaborative 15-30 minute session designed to understand your vision. We'll ask detailed questions about your team, your company culture, and the goals you want to achieve. It's a two-way conversation where we listen closely to make sure we can build a proposal that's a perfect fit, not just a sales pitch.

After our initial call, our team gets to work crafting a detailed, personalized proposal. We don't just email you a document—we schedule a second call, typically within 2–3 business days, to present our ideas to you and your team. This allows us to walk you through the vision and make adjustments together in real-time.

'Full-service' means we cover every aspect of your retreat from start to finish, typically including: - venue sourcing from our curated collection (or beyond) - complete event management - all travel logistics, including complex group flights - collaborative agenda and content design - and dedicated on-site hosting to keep everything running smoothly.

We treat our proposals as a starting point. If the initial figure is beyond your budget, we'll work with you to align the scope with your investment, adjusting catering, rooming layouts, or stay length while preserving the core experience.

Yes. We can structure our proposal with a guaranteed, all-inclusive price by using flat-rate budgets for variable categories, ensuring complete predictability from day one.

We can secure your venue and dates with a reduced initial deposit, giving you time to finalise internal approvals without losing your preferred options.

If your team is closer to 20 people, we focus on finding those exquisite, intimate boutique spaces that encourage genuine connection—the real 'campfire' vibe. But don't let that fool you; our expertise scales. We can, and often do, manage complex logistics for groups up to and over 1500 people, sourcing dedicated conference centers or large, flexible resorts. The accommodation moves from quaint to comprehensive, but the core promise remains the same: we eliminate the logistical nightmares, regardless of your headcount.

We can arrange everything from individual rooms (single, double, or shared) to a full buyout of a property for ultimate privacy and customisation. Whether you're after rustic charm or corporate comfort, we make sure all our partner locations are fully vetted and equipped for a productive, inspiring stay.

Think of it as the glorious logistical machine running quietly beneath the surface. Our standard package covers the essentials: accommodation, all meals, productive workspaces and, crucially, full on-site management. That means a dedicated Campfire event manager is on hand to solve the inevitable room-assignment headaches and make sure the WiFi doesn't stage a revolt. From there, you can bolt on the fun bits, or the necessary bits, like expert facilitators, team activities, or wellness sessions. We just make sure the foundations are rock-solid first.

Yes, every venue is vetted to make sure it has professional meeting spaces, proper facilities, and reliable high-speed internet, so you can stay productive without any tech hiccups.

We keep travel smooth by favouring routes with short layovers, or arranging group overnight stays in hub cities. For large groups, we can even charter private connections and turn the travel itself into part of the experience.

We turn transfers into part of the experience, with comfortable transport, refreshments, and even onboard activities or icebreakers. It becomes the real start of your retreat, not a delay.

We choose venues with character and reliability. Each one meets corporate standards for comfort, cleanliness, and connectivity, while keeping the charm that inspires creativity.

We can arrange multiple shuttles, central meeting points with workspace access, and agendas that start after all arrivals, so no one misses the key sessions.

Yes. We handle group and individual travel logistics, including flights, transfers, and coordination from multiple origins.

Yes, we offer a dedicated event app to streamline communication and boost attendee engagement. The app acts as a central hub for all the essentials: agendas, maps, workshop materials, and stays accessible even without an internet connection. It keeps your team connected and informed with features like push notifications for real-time updates, interactive Q&A and polls, and integrated networking tools, all fully customised to match your company's branding.

Productivity is a core part of every retreat. All our venues come equipped with professional workspaces, from large auditoriums and plenary halls to smaller, intimate breakout rooms. We make sure you have all the necessary A/V equipment, including projectors, screens, microphones, and high-speed Wi-Fi. For a seamless experience, we can arrange all-inclusive daily delegate packages that bundle room rental, tech, and catering.

Yes. A dedicated on-site team ensures everything runs smoothly, from check-in to last-minute adjustments, so you can focus entirely on your team.

Every outdoor plan has a Plan B (and usually a Plan C). We coordinate all adjustments directly with our partner venues, so your experience stays seamless even if the weather doesn't cooperate.

Yes. We can include yoga, meditation, spa treatments, or simple moments like campfires and nature walks: downtime is built into every retreat for balance and clarity.

We co-create each programme to match your culture and goals, ranging from outdoor adventures and creative workshops to local cultural experiences and wellness sessions.

Absolutely. We manage everything from daily meals to gala dinners and themed BBQs, right through to aperitivos, adapting to dietary needs and team preferences.

We collect all dietary and personal preferences in advance and coordinate directly with venues and caterers, so everyone feels included and respected.

Yes. We organise professional photo and video teams to capture the energy and key moments, producing reels, trailers, and content you can share internally or publicly.

Yes. We create meaningful, sustainable welcome kits and branded gifts that align with your company identity, handling concept, design, and logistics end-to-end.

We curate authentic, high-quality local food gifts: sweet and savoury delicacies that reflect the destination's culture. From artisanal risottos to hazelnut chocolates, every item is chosen to delight the palate and make the experience memorable.

We outline clear timelines, instalment options, and terms for handling changes in participant numbers or stay duration, ensuring transparency and flexibility.